ATM Fleet View

A. Fleet Health Diagram

The health of the account's whole network (fleet) of ATMs connected is shown. A circle on a part of fleet is like a "pie chart" showing how many of that part of the network are affected. Touch any icon for more information.

eg. In this network of ATMs:

• 10% of the ATMs are in critical health and 20% have health issues of low importance.
• 5% of the connection between ATMs and Hercules devices are in unknown health and 95% are in good health.
• 13% of the Hercules have health issues of high importance and 87% have good health.
• 100% of the DPL data centers, the connection between Hercules and DPL, the connection between DPL and Processors are good in health.
• 8% of the Processors have health issues of medium importance and 92% are good in health.

B. Overall Health Issues

Normal

Critical eg. processor offline, hercules critical error

High

Medium eg. low signal strength, temporary datacenter issue, no recent network activity

Low eg. temporary commmunication issue

Idle eg. 7 days since last transaction or network activity

Suspended eg. hercules on standby (DPL plan suspended)

Unknown

Disable eg. hercules not activated

C. Processor Health

D. Reports

See ATM Equipment Report.

E. Alarms

F. Clear All Alarms

G. Clear Alarm

H. Open Alarm History