Difference between revisions of "ATM Fleet View"
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; A. Fleet Health Diagram: The health of the account's whole network (fleet) of ATMs connected is shown. A circle on a part of fleet is like a "pie chart" showing how many of that part of the network are affected. Touch any icon for more information. | ; A. Fleet Health Diagram: The health of the account's whole network (fleet) of ATMs connected is shown. A circle on a part of fleet is like a "pie chart" showing how many of that part of the network are affected. Touch any icon for more information. | ||
| − | + | :eg. In this network of ATMs: | |
::[[File:FleetHealthDiagram.png]] | ::[[File:FleetHealthDiagram.png]] | ||
| − | <ul> | + | <ul style="list-style-type:disc;"> |
<li>10% of the ATMs are in critical health and 20% have health issues of low importance.</li> | <li>10% of the ATMs are in critical health and 20% have health issues of low importance.</li> | ||
<li>5% of the connection between ATMs and Hercules devices are in unknown health and 95% are in good health.</li> | <li>5% of the connection between ATMs and Hercules devices are in unknown health and 95% are in good health.</li> | ||
| Line 14: | Line 14: | ||
</ul> | </ul> | ||
; B. Overall Health Issues: | ; B. Overall Health Issues: | ||
| + | ::[[File:NormalHealthIcon.png]] Normal | ||
| + | ::[[File:CriticalHealthIcon.png]] Critical eg. processor offline, hercules critical error | ||
| + | ::[[File:HighHealthIcon.png]] High | ||
| + | ::[[File:MediumHealthIcon.png]] Medium eg. low signal strength, temporary datacenter issue, no recent network activity | ||
| + | ::[[File:LowHealthIcon.png]] Low eg. temporary commmunication issue | ||
| + | ::[[File:IdleHealthIcon.png]] Idle eg. 7 days since last transaction or network activity | ||
| + | ::[[File:SuspendedHealthIcon.png]] Suspended eg. hercules on standby (DPL plan suspended) | ||
| + | ::[[File:UnknownHealthIcon.png]] Unknown | ||
| + | ::[[File:DisabledHealthIcon.png]] Disable eg. hercules not activated | ||
| + | |||
; C. Processor Health: | ; C. Processor Health: | ||
; D. Reports: See [[ATM Equipment Report|ATM Equipment Report]]. | ; D. Reports: See [[ATM Equipment Report|ATM Equipment Report]]. | ||
Latest revision as of 20:00, 17 January 2017
- A. Fleet Health Diagram
- The health of the account's whole network (fleet) of ATMs connected is shown. A circle on a part of fleet is like a "pie chart" showing how many of that part of the network are affected. Touch any icon for more information.
- eg. In this network of ATMs:
- 10% of the ATMs are in critical health and 20% have health issues of low importance.
- 5% of the connection between ATMs and Hercules devices are in unknown health and 95% are in good health.
- 13% of the Hercules have health issues of high importance and 87% have good health.
- 100% of the DPL data centers, the connection between Hercules and DPL, the connection between DPL and Processors are good in health.
- 8% of the Processors have health issues of medium importance and 92% are good in health.
- B. Overall Health Issues
-
Normal
Critical eg. processor offline, hercules critical error
High
Medium eg. low signal strength, temporary datacenter issue, no recent network activity
Low eg. temporary commmunication issue
Idle eg. 7 days since last transaction or network activity
Suspended eg. hercules on standby (DPL plan suspended)
Unknown
Disable eg. hercules not activated
- C. Processor Health
- D. Reports
- See ATM Equipment Report.
- E. Alarms
- F. Clear All Alarms
- G. Clear Alarm
- H. Open Alarm History
